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Privacy Policy

Effective Date: December 2024

Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on our website, or when you contact us.

Personal Information Provided by You

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and services you use. The personal information we collect may include the following:

• Names and contact information (email addresses, phone numbers)
• Adventure preferences and travel requirements
• Payment and billing information
• Communication history and feedback

How We Use Your Information

We process your personal information for a variety of reasons, depending on how you interact with our services:

• To facilitate account creation and authentication
• To send you marketing and promotional communications
• To deliver targeted advertising to you
• To fulfill and manage your orders and bookings
• To respond to user inquiries and offer support

Sharing of Information

We may process or share your data based on the following legal basis:

• Consent: We may process your data if you have given us specific consent
• Performance of a Contract: We may process your data when necessary to fulfill our contractual obligations
• Legal Obligations: We may disclose your information where required by law

Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law.

Your Rights

Under GDPR, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure of your personal data
• Right to restrict processing
• Right to data portability
• Right to object to processing

Contact Information

If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:

Value Trail Trips
842 Mountain View Drive
Denver, CO 80202, USA
Phone: +1 (303) 555-7291

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Terms of Service

Effective Date: December 2024

Acceptance of Terms

By accessing and using Value Trail Trips services, you accept and agree to be bound by the terms and provision of this agreement.

Service Description

Value Trail Trips provides adventure travel services including guided trail expeditions, route planning, and outdoor adventure experiences. All services are subject to availability and booking confirmation.

Booking and Payment Terms

• All bookings require a deposit to confirm reservation
• Full payment is due 30 days before departure
• Prices are subject to change until booking is confirmed
• Payment methods include major credit cards and bank transfers

Cancellation Policy

• Cancellations 60+ days before departure: Full refund minus 10% processing fee
• Cancellations 30-59 days before departure: 50% refund
• Cancellations less than 30 days before departure: No refund
• Travel insurance is strongly recommended

Safety and Liability

Adventure travel involves inherent risks. Participants acknowledge these risks and agree to follow all safety guidelines provided by Value Trail Trips guides and staff.

Participant Responsibilities

• Provide accurate health and fitness information
• Follow guide instructions at all times
• Bring appropriate gear and equipment
• Maintain adequate physical fitness for chosen activities

Force Majeure

Value Trail Trips is not liable for cancellations or modifications due to weather, natural disasters, government restrictions, or other circumstances beyond our control.

Dispute Resolution

Any disputes arising from these terms shall be resolved through binding arbitration in Denver, Colorado, under Colorado state law.

Contact Information

For questions regarding these terms, contact us at:

Value Trail Trips
842 Mountain View Drive
Denver, CO 80202, USA
Phone: +1 (303) 555-7291
Email: [email protected]

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GDPR Compliance

Your Data Protection Rights under GDPR

Data Controller Information

Value Trail Trips acts as the data controller for personal information collected through our services.

Contact: [email protected]
Address: 842 Mountain View Drive, Denver, CO 80202, USA

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: For marketing communications and optional services
• Contract: To fulfill our service obligations
• Legitimate Interest: For service improvement and customer support
• Legal Obligation: To comply with applicable laws

Your GDPR Rights

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to certain types of processing
• Rights regarding automated decision-making: Protection from automated profiling

Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, typically:

• Customer records: 7 years for accounting purposes
• Marketing data: Until consent is withdrawn
• Communication records: 3 years for customer service purposes

International Data Transfers

When we transfer personal data outside the EEA, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]
Subject: "GDPR Rights Request"
Phone: +1 (303) 555-7291

We will respond to your request within one month and may require identity verification for security purposes.

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DMCA Policy

Digital Millennium Copyright Act Policy

Copyright Infringement Notification

Value Trail Trips respects the intellectual property rights of others and expects users to do the same. We will respond to clear notices of alleged copyright infringement.

Filing a DMCA Notice

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the infringing material and its location on our website
• Your contact information (address, phone number, email address)
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information is accurate and that you are the copyright owner or authorized to act on behalf of the owner

Designated Copyright Agent

Value Trail Trips
DMCA Agent
842 Mountain View Drive
Denver, CO 80202, USA
Email: [email protected]
Phone: +1 (303) 555-7291

Counter-Notification

If you believe that material you posted was removed by mistake or misidentification, you may file a counter-notification with our designated agent.

Response Time

We will investigate all valid DMCA notices and take appropriate action, including removal of infringing content, within a reasonable timeframe as required by law.

Repeat Infringers

Value Trail Trips maintains a policy of terminating the accounts of users who are determined to be repeat infringers.